Help & Support

We’re here to help you get the most out of Bullseye. Use the resources below to find answers, get in touch, or learn more about our platform.

Support Resources

Resource	Link
Help Center	https://docs.bullseye.so
Support Email	support@bullseye.so
Book a Demo	https://bullseye.so/demo
Terms of Service	https://bullseye.so/terms
Privacy Policy	https://bullseye.so/privacy

Help Center

The Help Center contains articles, guides, and troubleshooting steps for common tasks. Search by topic or browse by category to find what you need.

Contact Support

For questions that aren’t covered in the Help Center, email support@bullseye.so. We typically respond within one business day.

Book a Demo

New to Bullseye or interested in a walkthrough? Book a demo to speak with our team and see the platform in action.

Frequently Asked Questions

How do I reset my password?

Use the “Forgot password?” link on the sign-in page. You’ll receive an email with instructions to reset your password. If you use SSO, contact your organization administrator.

How do I add team members?

Go to your organization settings and open the Team or Members section. Invite new members by email. They’ll receive an invitation to join your organization. Role and permission settings vary by plan.

What happens when I run out of credits?

By default, identification pauses when you reach your monthly credit allotment until your next billing cycle or until you upgrade. Unused credits do not roll over. Pay-as-you-go overage is optional and available only for eligible accounts — see Plans & Credits. Existing identified visitors remain accessible.

How do I connect my CRM?

Bullseye integrates with HubSpot and Salesforce. Go to Integrations in your organization settings, select your CRM, and follow the connection flow. You can also use webhooks to send visitor data to other tools.

Can I export my visitor data?

Yes. CSV export is included on every plan. Use the export option from the Visitors page or from a list. Exports include the visitor and company fields you select.

How do I configure my Ideal Customer Profile?

Go to ICP settings in your organization. Define rules based on company attributes (industry, size, location) and person attributes (job title, seniority). Visitors are scored automatically against your ICP. See Configure Your ICP for setup steps.

Who do I contact for billing questions?

For billing, subscription changes, or plan questions, email support@bullseye.so. You can also manage your subscription from your organization settings.

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