Meta Ads
Connect your Meta Ads account to Bullseye to sync identified visitor audiences to Facebook and Instagram for targeted advertising campaigns.
Overview
The Meta Ads integration enables you to:
- Sync visitor audiences — Automatically push identified visitor audiences to Meta Ads
- Build lookalike audiences — Create lookalike audiences from your highest-value visitors
- Retarget across platforms — Reach visitors on both Facebook and Instagram with personalized ads
Setup
Prerequisites
- An active Meta Business Manager account
- A Meta Ads account connected to your Business Manager
- Admin access to your Bullseye organization
Connect Meta Ads
- Navigate to Integrations in your Bullseye dashboard
- Find Meta Ads and click Connect
- Sign in to your Meta account when prompted
- Authorize Bullseye to access your Ad Account
- Select the Ad Account you want to sync audiences to
- Confirm the connection
Audience Syncing
Once connected, Bullseye automatically syncs identified visitor audiences to Meta Ads as Custom Audiences.
How Syncing Works
- Bullseye identifies visitors on your website
- Visitor data (email, name) is hashed and matched to Meta profiles
- Matched profiles are added to a Custom Audience in your Meta Ads account
- The audience is updated continuously as new visitors are identified
Audience Types
| Audience | Description |
|---|---|
| All identified visitors | Every visitor Bullseye identifies on your site |
| ICP-matched visitors | Only visitors matching your Ideal Customer Profile |
| High-intent visitors | Visitors with multiple sessions or high engagement |
Lookalike Audiences
Use your Bullseye Custom Audiences as seed audiences to build lookalike audiences in Meta Ads:
- Open Meta Ads Manager
- Go to Audiences and click Create Audience
- Select Lookalike Audience
- Choose your Bullseye Custom Audience as the source
- Select your target location and audience size (1-10%)
- Create the audience
Lookalike audiences help you reach new prospects who share characteristics with your best-performing visitors.
Retargeting Campaigns
Build retargeting campaigns to re-engage identified visitors across Facebook and Instagram:
Recommended Campaign Strategies
| Strategy | Target Audience | Goal |
|---|---|---|
| Awareness | All identified visitors | Stay top-of-mind with site visitors |
| Consideration | ICP-matched visitors | Drive engagement from ideal prospects |
| Conversion | High-intent visitors | Convert visitors who showed strong interest |
Best Practices
- Segment your audiences — Use ICP-matched audiences for higher-quality targeting rather than all visitors
- Exclude converted users — Remove existing customers from retargeting campaigns
- Frequency caps — Set frequency caps to avoid ad fatigue
- Creative variety — Rotate ad creative to maintain engagement
- Cross-platform placement — Enable both Facebook and Instagram placements for broader reach
Sync Status
Monitor the sync status of your Meta Ads integration from the Integrations page in your dashboard. The status indicates:
| Status | Description |
|---|---|
| Active | Audiences are syncing normally |
| Syncing | An audience update is in progress |
| Error | An issue occurred during the last sync attempt |
| Disconnected | The integration needs to be reconnected |
Troubleshooting
| Issue | Resolution |
|---|---|
| Audience not updating | Check that the integration status is Active and your Meta account is connected |
| Low audience match rate | Meta requires sufficient data to match profiles; ensure visitors have valid email addresses |
| Permission error | Re-authorize the integration from the Integrations page |
| Ad Account not found | Verify the correct Ad Account is selected in Meta Business Manager |
Related
For ChatGPT Ads Custom Audiences, see ChatGPT Ads - export a hashed email file and upload it in Ads Manager (auto-sync is not available yet).